Our Commitment
Customer Satisfaction
At Kanya, we aim to provide you with high-quality customized corrugated carton boxes tailored to your needs. By placing an order, you agree to our terms, ensuring you understand our processes and what to expect from our services. Your satisfaction is our priority, and we value your trust. If you have any questions or concerns, please do not hesitate to contact us.
Order and Delivery Information
Once an order is confirmed, Kanya prepares your customized carton boxes promptly. We strive to deliver your products within the estimated timeframe of 5-10 business days, depending on your location and order complexity. If there are any unexpected delays, we will notify you immediately. We recommend you review your order details thoroughly before submission to ensure accuracy. Once production begins, changes to your order may not be permitted. By adhering to these terms, you enable a smooth transaction and successful delivery.
Returns and Refunds Policy
Kanya stands behind the quality of our products. If you receive damaged or incorrect items, please contact us within 7 days for resolution. Returns are subject to approval, and conditions apply. Items must remain unopened and in their original packaging. Refunds will only be issued for approved returns, with processing completed within 14 business days. Ensure you understand these terms to facilitate a hassle-free experience when dealing with your orders.